We stand behind our craftsmanship and will repair all Rachel Quinn jewelry. Each repair is reviewed on a case by case basis and unless damage is due to defects in craftsmanship, repairs are subject to a reasonable fee (defects do not include normal wear and tear or mishandling). The buyer is responsible for repair costs, including all shipping.  For more information, please contact us.

Jewelry is delicate and should be treated with care. To extend the life of your jewelry, remove before exercising, bathing, and housework. Always put your jewelry on as a final touch, after applying make up, scents, lotions, and styling hair.

To clean your piece, we recommend using a soft jewelry polishing cloth, such as a Sunshine Cloth, to remove tarnish, to keep your pieces clean and bright.

Pearls are especially delicate and need special care. Only use jewelry cleaners labeled as safe for pearls. After wearing your pearls, simply wipe them off with a soft, clean cloth. Keep your pearl jewelry separate from other jewelry when storing them in your jewelry box or traveling as they can be easily scratched.

Taking these precautions will help ensure the longevity of your jewels. If you have any questions or concerns, please contact us.